All our services are covered by money-back guarantee. If you are not satisfied with the services or product, you have to report within 48 hours, and our Customer Service Team / Sales Team will look in to the matter and then will take an appropriate decision.
If you are issued a refund, it should appear on your credit card or Paypal statement within 72 hours upon us notifying you. After receiving your refund, you agree to uninstall and/or stop using any Accede Technology Ltd software product(s) for which you no longer possess a valid license for. Accede Technology Ltd. reserves the right to disable any Accede Account, product keys, vouchers and/or serial numbers issued for the refunded products.
100% refund is guaranteed in the following cases
* If you are not satisfied with the product or software with is 7 days then you’re entitled to get 100% refund.
* On request for home delivery of Software C.D if you found Defective, Damaged or Seal Broken Pack Items
* You want to cancel the subscription / Service within 24 hours of making payment.
There is absolutely NO refunds in the following cases
* Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was the result of a fraudulent purchase.
* Our Refund Policy applies only to software purchased directly from Accede Technology Ltd. If your software was purchased through a 3rd party or reseller, it must be returned to that 3rd party or reseller, which may in turn be subject to different returns policies than ours.
* We do not refund partial months on any recurring month-to-month services. If you paid for a month and cancel the service before the month has begun, we will refund for the month.
* There are no refunds after the (Thirty) 30 days of purchase.
* If your service is terminated due to violation of any of our policies a refund will not be issued.
To request a refund, simply contact us with your purchase details within 48 hours of your purchase. Please include your order number and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.
Refunds are processed within 24 Hours.
Accede Technology Ltd reserve the right to make changes to this policy. Any changes to this policy will be on this page